Data Protection

Ibajee Privacy Policy — How We Protect Your Information

Your privacy is our top priority at ibajee. This page explains in plain terms what information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026

Our commitment to protecting your information

Ibajee follows industry-leading technology and practices to protect users' personal information.

256-bit SSL Encryption

All data transmissions on ibajee are protected with 256-bit SSL encryption. Your information is always encrypted with banking-grade security.

Your data is never sold

Ibajee never sells your personal information to third parties. Your data is used solely to improve our services and manage your account.

You're in control

To view, correct, or delete your personal data, contact our support team at any time. ibajee fully respects and upholds your data rights.

Secure Data Storage

Ibajee's servers operate in accordance with international security standards. All personal data is stored in encrypted databases and audited on a regular basis.

Cookie transparency

Ibajee uses only essential cookies. You are always fully informed about which cookies are in use and what they are used for.

Regular Security Testing

Ibajee's security systems are regularly audited by third-party experts. Any vulnerabilities are identified and resolved promptly.

Important: By using the ibajee platform, you are considered to have agreed to this Privacy Policy. If anything is unclear, please reach out to our support team.

01 Introduction & Commitment

Ibajee (ibajee.onl) is a trusted online gaming platform in Bangladesh. We believe every user's privacy is a fundamental right. This Privacy Policy clearly explains what information ibajee collects, why we collect it, and how it is used and stored.

This Privacy Policy forms part of ibajee's Terms and Conditions and Responsible Gaming Policy— together they form the complete legal framework. Reading all sections together gives you the full picture of your relationship with ibajee.

Ibajee always adheres to international data protection standards. We only collect information that is genuinely necessary to provide our services. Collecting excessive or irrelevant data is against ibajee's policy.

02 What information we collect

Ibajee collects the following types of information. Each piece of data is collected for a specific and legitimate purpose:

Data Type Details Purpose
Identity Information Full name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account registration and communication
Financial information BKash/Nagad/Rocket number, transaction history Payment Processing
Technical Data IP address, device information, browser information Security & Fraud Prevention
Gaming Data Game history, betting patterns, session data Service improvement and responsible gaming

Ibajee collects information directly from you at registration and automatically gathers certain technical data. Limited information may also be received from third parties such as payment providers.

03 How We Use Your Data

Ibajee uses your information solely for the purposes listed below and for no other reason:

  • Creating and managing your account and ensuring its security
  • Completing the KYC (Know Your Customer) process
  • Processing financial transactions, including deposits and withdrawals
  • Providing customer support services
  • Sending you relevant promotions and offers based on your preferences
  • Ensuring platform security and preventing fraud
  • Monitoring responsible gaming
  • Meeting legal obligations
  • Improving the quality of ibajee's services
Your control: If you no longer wish to receive promotional messages, let our support team know at any time and we will stop them immediately.

04 Data Storage & Security

Ibajee uses the following security measures to protect your information:

  • 256-bit TLS/SSL encryption on all data transmissions
  • Data stored with AES-256 encryption in the database
  • Multi-Factor Authentication (MFA) system
  • Regular security audits and penetration testing
  • Restricted staff access — only authorised personnel can access user data
  • Automated threat detection system

Your information is retained for as long as your account remains active. After account closure, certain data may be kept for a defined period due to legal obligations, but it will not be actively used.

Data Breach: In the event of a data breach, ibajee will notify affected users within 72 hours and take all necessary action.

05 Data Sharing Policy

Ibajee never sells your personal information to third parties. However, limited data sharing may occur in the following circumstances to deliver our services:

  • Payment Provider: bKash, Nagad, Rocket — only the information required to process transactions
  • Game Provider: Minimum data required to operate games
  • Legal authorities: In the case of a court order or legal obligation
  • Fraud Prevention Agency: For anti-money laundering and fraud investigations

These third-party organizations are contractually bound to uphold the same standard of privacy protection as ibajee. They may only use your information for the specified purpose.

06 Cookie Policy

Ibajee uses a limited number of cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

  • Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled
  • Functional cookies: To remember your preferences (language, settings)
  • Analytics Cookies: Used to understand site performance — these can be disabled

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may prevent some features of the site from working properly.

07 Your data rights

As an ibajee user, you have the following rights over your own information:

Right to Access

You may request to see what information ibajee holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data under certain conditions.

Right to Restrict Processing

In some cases, you may request that the processing of your information be restricted.

Right to Portability

You may request a copy of your information in a standard, portable format.

Right to object

You can object to the use of your data for specific purposes.

Request process: To exercise any of your data rights, please contact our support team. ibajee typically processes requests within 30 days.

08 Protection of minors

Ibajee strictly does not provide services to anyone under the age of 18. Our platform is for adults only. ibajee may request proof of identity to verify your age at registration or at any time thereafter.

If we find evidence that a minor is using an account, that account will be suspended immediately and all transactions will be voided. ibajee does not knowingly collect data from minors.

If you believe a minor is using ibajee, please notify our support team immediately.

09 Privacy Policy Updates

Ibajee may update this Privacy Policy from time to time. For significant changes, ibajee will notify you in the following ways:

  • Via on-platform notifications
  • Via SMS to your registered mobile number
  • By updating the "Last Updated" date on this page

Continued use of ibajee after any changes to this policy will be considered your acceptance of the updated Privacy Policy. We recommend checking this page regularly.

10 Contact & Complaints

If you have any questions, complaints, or requests regarding this Privacy Policy, ibajee's support team is always ready to help. Here are the easiest ways to get in touch:

  • Email: [email protected]
  • Live Chat: Available 24/7 at ibajee.onl
  • Response Time: Typically within 24 hours

Your privacy-related complaints will be taken seriously and resolved as quickly as possible. Our also on the FAQ page General enquiries are answered here.

Our commitment: ibajee holds your privacy in the highest regard. Your trust is our most valuable asset — and protecting it is our responsibility.

Play on a safe and trusted platform

You've read the ibajee Privacy Policy — join with confidence. Your information is secure and your gaming experience is one of a kind.

Your data is fully protected SSL encryption KYC verified Trusted Brand
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